Frequently Asked Questions

Q: What's the process of starting an order with BPSG?

Starting an order at BPSG is as easy as sending an email or making a phone call. Our friendly knowledgeable staff is always ready to help. Visit our Contact page to get started!

Q: How do I upload a file?

Our general guidelines for sending files can be found on our File Specifications page. For more detailed information concerning your specific job, please contact us directly and our staff will help direct you.

Q: How do I make my direct mail campaigns more effective?

  1. Know your data
    Building a targeted list for your direct mail campaign is like laying a solid foundation for a house. Our data experts can help you leverage any existing lists to identify new prospects for your campaign.
  2. Personalize your mailing.
    Appeal to your prospects as unique individuals. BPSG offers digital variable data printing which makes it possible to make each mailpiece a unique experience.
  3. Timing and Integration
    From promoting an event to selling homes, the timing of your mailings can have a significant effect on the response rate of your campaign. Our mail experts can help you time your mailings to coincide with the efforts of other marketing channels such as email and social ads.
  4. Measure your success
    Understanding the success of your campaigns is crucial in making future campaigns more effective. Our mail specialists can advise you on a variety of data collection techniques.

Visit our Direct Mail page to learn more!

Q: How do I choose the correct packaging for my product?

Choosing the correct packaging for your product is an important step. Our experienced sales staff will walk you through a number of details to assess your needs.

Some questions to consider are:

  • How will my branding be integrated into the packaging of my product?
  • What type of packaging appeals to my customers?
  • What price point am I selling at?
  • What are the ergonomics and the end-user experience I am aiming for?
  • What are the regulations specific to my industry with regard to packaging?
  • What is the available shelf space I have to work with?
  • How durable does my packaging need to be?
  • How will my product be put into its package?
  • Do I want my packaging to consist of recycled and/or sustainable material?
  • How many SKU's do I have and do I need multi-purpose packaging solutions?

Q: How do I make my product “pop” on the shelves?

Making your product “shine” on the shelf is important to us at BPSG. That's why we offer a wide range of coating and finishing technologies to give your product an eye-catching look and improve your shelf appeal in an increasingly crowded marketplace. From concept to shelf, our production team works with you to ensure your brand is poised for success. Visit our Packaging page to learn more.

Q: What types of services does BP Solutions Group offer?

BP Solutions Group offers commercial printing, custom packaging, labels, direct mail, and fulfillment services.

Q: What types of markets does BP Solutions Group serve?

BP Solutions Group serves the packaging, hospitality, marketing, non-profit, craft beverage, promotional products, and subscription box industries.

Q: What printing methods does BP Solutions Group use?

At BPSG we utilize our 90+ years of history in the print industry to match the right technology to our customers' needs. Our capabilities range from helping our clients conceive of a great design to applying custom finishes and bindery techniques to give their project a unique touch. We are committed to staying current with the latest advancements in our industry to provide our customers with the most up-to-date options available. Visit our Commercial Printing page to learn more.

Q: What is BP Solutions Group's commitment to the environment?

At BP Solutions Group, we are committed to Environmental Stewardship in all our printing processes and are pleased to be part of a worldwide effort to sustain and protect the environment, especially our planet’s valuable forests. We are chain-of-custody certified with the Forest Stewardship Council. This type of certification ensures that products made from trees pass from a certified, well-managed forest to a certified paper manufacturer, merchant, and printer. Visit our Affiliations page to learn more.

Q: Where is BP Solutions Group located?

BP Solutions Group is located in Asheville, NC. Want to get in touch? Visit our Contact page to get started!